The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the provision of sanitation and water services support to passenger transportation units, including the discharging of waste and the charging of water containers

Focus of operation of work systems, equipment, management and site operating systems for the provision of sanitation and water services support to passenger transportation units

Equipment, chemicals and materials used during the provision of sanitation and water services support to passenger transportation units, and the precautions and procedures that should be followed in their use

Problems that may occur when providing sanitation and water services support to passenger transportation units and appropriate action that can be taken to resolve the problems

Documentation and record requirements

Communication requirements when providing sanitation and water services support to passenger transportation units, including radio operation

Housekeeping standards procedures required in the workplace

Site layout

Required skills:

Communicate effectively with others when providing sanitation and water services support to passenger transportation units

Read and interpret instructions, procedures, information, labels and signs relevant to the provision of sanitation and water services support to passenger transportation units

Interpret and follow operational instructions and prioritise work

Complete documentation related to the provision of sanitation and water services support to passenger transportation units

Operate electronic communication equipment to required protocol

Work collaboratively with others when providing sanitation and water services support to passenger transportation units

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when providing sanitation and water services support to passenger transportation units in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist when providing sanitation and water services support to passenger transportation units

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Select and safely use relevant equipment and materials when providing sanitation and water services support to passenger transportation units

Select, mix and apply appropriate cleaning materials

Handle and store hazardous substances and materials

Store cleaning materials and equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted in:

a range of work environments

by day or night

Transportation units may include:

rail carriages, buses, coaches, ferries and other transport units incorporating water and sanitation services

Cleaning and decanting equipment may include:

mops

buckets

hoses

pumps

waste tanks

Reporting may include:

verbal communication

written communication

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

Personal protective equipment may include:

gloves

safety headwear and footwear

high visibility clothing

Consultative processes may involve:

other workplace personnel

supervisors and managers

Communication in the work area may include:

phone

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

work instructions, job description and induction materials

manufacturers specifications for equipment/materials

relevant OH&S and environmental protection requirements and policies

relevant codes of practice including the National Standards for Manual Handling, the Industry Safety Code and the ADG Code

relevant health and hygiene legislation, regulations and related documentation

award, enterprise bargaining agreement and other industrial arrangements

customer service and quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation

workplace relations regulations including equal opportunity, equal employment opportunity and affirmative action legislation

workers compensation regulations